Payments

Payment

Methods of payment are cash on collection, PayPal, bank transfer or cheque. No goods can be collected or arrangements for delivery made until I have cleared funds.

If paying by cheque please allow 7 days for payments to clear before delivery or collection.

E cheques allow 14 days.

All payments to be made within 7 days from date of sale.

Shipping

All of my stock is available for immediate collection (by appointment) or dispatch. If you wish to collect in person it would be appreciated if it was within 7 days.

I offer a delivery service to the whole of UK (excluding islands and Highlands). I use a specialist furniture courier.

The furniture courier is a one man delivery service and he will not be able to carry large or heavy items on his own. Upon request from the customer, he will happily carry items into your home, or where items are large assist others to do so, however in the event that any damage is caused to the item, home or person (whether this be the customer or their helpers), this will be the customer’s (or their insurers) responsibility.

Please allow around two weeks for deliveries.

Terms of Sale

As I specialise in period upholstered furniture the buyer should be aware that any show wood, i.e. legs etc. may show signs of wear commensurate with the passage of time. These features are to be expected on genuine antiques and add to their character and historical honesty. I will have endeavoured to describe these but if you are in doubt please ask for further photos, or you are welcome to view the item.

Returns: I offer a full refund excluding delivery costs, provided I am notified within 14 days of delivery and the item/goods are returned in their original condition. The customer is responsible for any costs involved in the return of item/goods. If the customer has supplied their own fabric the refund will only be for the item/goods actually supplied by me.
This offer does not apply to items inspected prior to purchase or collected by the customer.

Customer satisfaction is very important to me and I want all my customers to be happy with their purchase, so please feel free to ask as many questions as you like. I can also email you more photos should you require them.

I can be contacted on 07947 213856 or email nigel@njhupholstery.co.uk.

Thank you.